Finances / Finanzen » uk.finance » ATM charge though not displayed
ATM charge though not displayed [message #386916] So, 14 Mai 2006 17:52
aidy  
Hi,

There is an ATM at Leamington Spa train station that says free
withdrawals and doesn't mention a charge during the transaction -
although it charges =A31.50. I have googled though I am not so sure who
to complain to, as surely this must be illegal.=20

Aidy
Re: ATM charge though not displayed [message #386917 ] So, 14 Mai 2006 18:18
Colin Wilson  
> There is an ATM at Leamington Spa train station that says free
> withdrawals and doesn't mention a charge during the transaction -
> although it charges =A31.50. I have googled though I am not so sure who
> to complain to, as surely this must be illegal.=20

Your bank may be able to tell you who the owner of the machine is, as=20
too should the station manager.
Re: ATM charge though not displayed [message #386919 ] So, 14 Mai 2006 18:27
Tim  
"aidy" wrote
> There is an ATM at Leamington Spa train station that
> says free withdrawals and doesn't mention a charge
> during the transaction - although it charges £1.50...

Are you sure it was the ATM that made the charge, or
could it have been the bank at which your account is held?
Re: ATM charge though not displayed [message #386931 ] So, 14 Mai 2006 20:12
Jonathan Bryce  
aidy wrote:

> There is an ATM at Leamington Spa train station that says free
> withdrawals and doesn't mention a charge during the transaction -
> although it charges £1.50. I have googled though I am not so sure who
> to complain to, as surely this must be illegal.

To your bank. I suggest you get photographs of the machine before you do
so.

The requirement is a printed notice displayed on the machine. A notice on
the screen before you insert your card, and a further notice asking you to
agree to the charge before the money is released.
Re: ATM charge though not displayed [message #386935 ] So, 14 Mai 2006 20:22
aidy  
Tim wrote:

> Are you sure it was the ATM that made the charge, or
> could it have been the bank at which your account is held?

The ATM makes the charge. It states free cash withdrawals, though I
thought it was suspicious as the machine wasn't linked to any bank. I
withdrew some money, and I wasn't informed there would be a charge. On
Sunday I went passed again and a hand written notice said that the ATM
charges. I looked at my on-line statement and I had been charged.

Aidy
Re: ATM charge though not displayed [message #387270 ] Di, 16 Mai 2006 17:50
Lee  
I used that ATM at Leamington Spa on 6th of this month and I wasn't
charged. Is it the ones opposite the ticket office counters in the main
reception area?
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