Looking for new landline provider

Hi Folks

I'm going to be moving house shortly, and it seems like a good opportunity
to consider ditching BT. I'm sure there must be plenty of cheaper
alternatives.

Now, there was a time when I would have thought "Never mind that BT are a
bit more expensive, at least they have some notion of customer service."
However, given that my recent experiences with BT (and these are my
experiences as a business customer, and I expect they treat their home
customers even worse) suggest that they have been taking plenty of lessons
from the likes of Telewest in how to deliver absolutely crap customer
service, I'm not sure I still think customer service is a reason for
sticking with BT.

I'm also looking for a broadband internet provider, and it would no doubt be
easier (although not essential) to have one provider for both.

So, what are my options? I could opt for a cable phone from Telewest, or
there are now various providers such as Talk Talk or Home Choice who can
take over the rental of a BT line so that I will no longer be a customer of
BT. The offer from Talk Talk looks good on paper, but I am deeply suspicious
of their claim "Free Broadband Forever". That just can't be true (let's
ignore for a minute that their "Free" broadband actually costs twenty quid a
month), so the main thing it tells me is that they don't mind lying to their
customers, which is hardly a good sign.

Home Choice seems to require you to take their TV package, which makes it a
bit more expensive than some of the alternatives, although probably still
cheaper than BT. I don't really want to pay any extra so that I can watch 60
channels of garbage.

Does anyone have any good or bad experiences to report from any of these
companies, or indeed any others who could sever my links with BT? Or is BT's
customer service, dreadful though it is, still better than the alternatives?

Many thanks

Adam